Systems & Infrastructure

We build robust technical infrastructure that connects your entire digital ecosystem.

Core Infrastructure

Modern infrastructure that scales with your organisation, providing reliable performance, safe data handling and ease of use for internal staff.

• Single Sign-On (SSO) integration across all critical systems
• Staged deployment pipelines—development, staging, and production environments
• Automated testing and continuous integration workflows
• ISO/IEC 27001 and OWASP security compliance
• Load balancing and auto-scaling for traffic spikes
• Comprehensive backup and disaster recovery protocols
• 24/7 monitoring and alerting systems

Custom Systems

Beyond public-facing web platforms, we develop bespoke operational tools that link into your internal processes. Our custom CRM and operations platform for Phoenix Central Park demonstrates how tailored systems can transform organisational efficiency—integrating ticketing, facility management, and customer relationships into one coherent custom platform.

• Purpose-built CRM solutions aligned with your workflows
• Operations dashboards for real-time business intelligence
• Staff portals that simplify complex processes
• Integration with existing enterprise systems

API Development & Service Integration

We create the connective tissue that binds your digital services together. Our API development ensures different platforms communicate across this network, eliminating data silos and manual staff processes.

• RESTful and GraphQL API development
• Real-time data synchronisation between platforms
• Webhook implementations for event-driven updates
• Third-party service integration and middleware development
• API documentation and developer portals

Customer Data Strategy

Understanding your audience requires sophisticated data architecture. We develop comprehensive customer data strategies that build on your customer data records and align with your privacy and compliance requirements.

• Unified customer profiles across all touchpoints
• Data warehouse design and implementation
• GDPR and privacy-compliant data handling
• Behavioural analytics and segmentation capabilities
• Predictive modelling for personalised experiences
• Custom reporting dashboards for strategic insights